Kate Belgrave tells the full story. Here’s an extract:
The Kilburn jobcentre now tells ESA and JSA claimants who need help with their claims to seek advice from the local campaigning group that battles jobcentres. I shit you not. The Kilburn jobcentre is now so utterly unable to solve people’s problems that it tells claimants that a good bet is to get support from the group that regularly protests outside the jobcentre about the jobcentre.
So – we have a scenario where sometimes, the jobcentre staff call the police on the campaigning group when its members leaflet out the front of the jobcentre. Other times, jobcentre staff refer people to the campaigning group for the help that the jobcentre isn’t giving – ie the sort of jobcentre failure that often leads to the protests. What a world. It’s as though some staff at this jobcentre have decided that people…
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